When consultation ends, you have the choice to keep the consultation opened, or simply close it. Click on Terminate consultation button available on the top right.

  • If you keep opened the consultation, the patient can still see message and attachments. He can still send message and you can restart an audio or video call if required.
  • If you close the consultation, the patient will be unable to see information and reach a thanks screen. He will unable to send message or attachment.
If you close the consultation, the consultation will be move to Consultation history. The consultation data will remain only 24h before it will be deleted.


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