Whenever a patient comes into the Waiting queue, your browser will notify you with a notification sound. You can visually see that somebody is waiting from Dashboard or Waiting queue page.

But in the event of you didn't kept your browser opened, you may easily miss that a patient is waiting. In that situation, you can enable HCW@Home SMS notification very easily.

  • From any page, click on your name available on top of the screen. This will open a small menu, then click on Profile.
  • Beside SMS notification, put any mobile phone number when HCW@Home must send the notification.
  • Toggle the Enable switch to enable the notification.

Now as soon a patient is in waiting queue, you will receive this kind of notification.

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